Interesting patrons...

Amy Hale-Janeke and Peggy Martindale gave a wonderful, funny, and somewhat sad program on those interesting patrons in public situations who you are not sure whether or not they are quite sane. They had lots of funny stories, acted out situations, and gave practical tips on how to handle the problem patrons of the world. The best piece of advice: don't ever belittle anyone, even if they are talking to invisible people.

Next up: jumpstarting foreign/international research.